Terms & Conditions

1. Purchase & Payment

All prices are in Kuwaiti Dinar (KWD) and include applicable taxes. Payment can be made online or upon delivery depending on the customer’s choice. Orders are confirmed once payment is received or acknowledged electronically.

2. Shipping & Delivery

Delivery is available within Kuwait only. Delivery times may vary depending on the area and address provided. The store is responsible for ensuring the products are safely delivered and provides a tracking number if applicable.

3. Returns & Exchanges

Due to the perishable nature of our products (chocolates and sweets), returns are allowed only in cases of defective products or incorrect orders. Customers must contact customer service within 24 hours of receipt and provide proof (e.g., photo) of the issue.

4. Privacy & Data Protection

We are committed to protecting customer data and do not share personal information with third parties. Data is used solely for order management and to enhance the shopping experience.

5. Modifications & Liability

The store reserves the right to modify prices, terms, or policies at any time without prior notice, while current orders will be processed under the original terms. The store is not liable for delays caused by delivery services or circumstances beyond its control.

6. Acceptable Use

Any content shared via the website or social media must be appropriate and free from abuse or rights infringement. The store reserves the right to remove any content that violates these terms.

7. Acceptance of Terms

By using our website or services, you agree to these terms and conditions in full and commit to complying with them.